Simplify communication for your patients
Connect every patient to the right care, resolve needs in a single interaction, and close patient access gaps using voice AI, two-way SMS, forms, and more.
Built to handle your complex conversations and more
End every conversation with a completed task, from a rescheduled appointment to a verified insurance eligibility check.
Collect Insurance Card
Collects a photo of the patient's insurance card on mobile and uploads the image directly to the EHR.
Schedule Outbound Visits
Proactively reach patients to schedule follow-ups, referrals, and fill open slots via SMS or voice AI.
Confirm / Cancel / Reschedule Visits
Schedule Inbound Visits
Directs patients to self-schedule appointments via online link (esp. multi-specialty or referral-based).
Triage Inbound Calls
Resolve MyChart Support Issues
Handles common MyChart support requests and warm-transfers complex issues using Voice AI agents.
Care Gap Closure: Outreach
Automates care gap notifications and logs outreach results for quality analytics and reporting.
Send Referral Status Updates
Notifies patients of referral approvals and collects intent to proceed via digital questionnaires.
Send Upcoming Visit Reminders
Automates voice outreach for upcoming visits to reduce no-shows and keep schedules full.
Pre-Procedure Instructions
Delivers customizable pre-procedure instructions via SMS/email and optionally uses Voice AI to collect additional information.
Send Prescription Pickup Alerts
Notifies patients via text as soon as prescriptions are ready for pickup.
Reimagine patient communication and contact center efficiency
Improve no-show and call containment rates with AI agents trained on your organization’s data. Change the experience for providers, patients, and payers.
Resolve needs across multiple workflows
Triage questions, route complex cases, and schedule appointments to scale capacity. Coordinate intake, follow-ups, and care gaps to reduce delays.
Improve the patient experience
Answer messages and reach out to patients in any language using voice AI, SMS, email, web, and forms.
Provide clarity with the right context
Present the right information to patients and staff by connecting your workflows to the EHR, CCaaS, and other third-party systems.
99%
patient and caregiver satisfaction
95%
patient satisfaction with scheduling
97%
start-to-completion rate
98%
patient satisfaction
5,000+
hours per month reallocated
7.6%
reduction in no-shows
90%+
reduction in check-in time
34%
decrease in no shows
91%
appointment scheduling rate
350k
care gap outreach delivered
139k
broadcast messages sent
