The intelligence layer for Notable’s System of Work

Give healthcare operators
control of their AI workforce.

Redesign work, build and govern dependable automation, and
continuously improve outcomes with built-in control.

Illustration: the Flow Compass dial, its rim marked Plan, Do, Monitor and Improve. A workflow is sketched to a goal of every fax queued within 1 hour, then built, and a test item passes through each step: 100 of 100 tests pass. The flow goes live. Flow Compass watches the work and traces 29 exceptions to one step, drafts a fix for it, and once the team approves, that step is down to 11. The next lap re-plans and retests the same flow.

Plan

Find what to automate next

Identify the workflows standing between patients and care, with proven templates to accelerate the build.

Aim at real outcomes

Start every build with a baseline, a target, and a way to measure it, so every win is real and provable.

Fit every plan to your team

Share your SOPs and volumes. Every plan adds to what Flow Compass knows about how your team works.

Start from what works

Use 100+ proven templates and best practices from across the network, so you don’t start from scratch.

Animation: someone asks Flow Compass to categorize incoming faxes. Flow Compass asks what would make the pilot successful and offers four answers: half the sorting and 1 hour to queue, 25% less to start, set targets after measuring, or something else. The first is picked, and it becomes a project charter with the problem and the success measure, ready for review.

Animation: someone attaches their SOP and September volume sheet and sends them to Flow Compass. Flow Compass reads both files, then fills in what it now knows about the team, one line at a time: 420 faxes a weekday, about 3 minutes a fax, 6 intake coordinators, and three queues. Each line shows the file it came from, and the profile is saved.

Animation: Flow Compass picks the best-matching template from six, which range from sorting inbound documents to imaging prior authorizations, portal support, balances and care gaps. It opens on the canvas as a fax flow, block by block: receive, read, categorize, then three routes out.

Ship workflows you can trust

Build at the speed of an idea, with testing, review, and approvals built into every step.

Build it by describing it

Get a working flow from a plain-language description, connected to the systems you already use.

Go live without surprises

Every change is tested on real scenarios and edge cases, then reviewed the way top builders would.

Never lose the why

When a staff member moves on, the context stays: what changed, when, who approved it, and why.

Animation: someone describes a flow in one sentence, and Flow Compass builds it from the description, one step per phrase: a fax comes in, it's read, sorted and routed, then the patient is called, a visit is booked and instructions are sent.

Animation: test scenarios walk through the flow one at a time, from the fax to the patient's instructions, a routine referral and then an edge case, several patients in one packet. The count reaches 100 of 100 scenarios passed and every step turns green, then an expert review passes over each step and the flow is ready to go live.

Animation: the flow's Categorize step changes, and its record fills in under the flow: what changed, when, who approved it (Maya, the intake lead, shown with her photo), and why.

Monitor

See every flow's impact

Judge success by what patients and staff feel: faster access, time back, stronger margins.

Catch issues before patients do

See what broke, why, and how to fix it, with failing runs grouped by likely cause.

Get every message right

See every message a patient received across flows, and what triggered it.

Prove the return

Show hours saved, cost saved, and revenue generated, benchmarked against peer health systems.

Animation: Flow Compass checks every flow in the library. Two are flagged, one to fix and one to unblock; they lift out of the dimmed library and open into cards: Outbound referral scheduling is double-messaging patients, and Categorize and sort inbound does not have the proper trigger firing to begin.

Animation: one patient's messages, Cindy Alvarez's, land in a timeline, one at a time, each naming the flow that sent it: an authorization approval, a visit confirmation, an intake reminder and a copay estimate. The visit confirmation is selected and opens to show why it was sent: the visit was booked, it was 48 hours before, and the patient hadn't confirmed yet.

Animation: a dashboard builds one row at a time. First, what each department's flows earn a month. Then where the system ranks against peers: ahead of 79% on gap closure, 84% on containment and 21% on referral completion.

Improve

Get better with every run

Every run makes the next one better, automatically, so your team spends time on what only they can do.

Continuously improve every flow

Each version builds on real-world performance insights and feedback, making the flow more effective with every iteration.

Approve the next best fix

Fixes arrive ranked by what they're worth, with the math shown. One approval and Flow Compass applies it.

Answer anyone's question

Give your CFO, board, or new hire a plain-language answer, with the reasoning behind it.

Animation: one flow's version history. Version 1, a text two days before, confirms 71.2% of appointments. Flow Compass learns that most replies come after 6 pm, and version 2 sends in the evening: 79.4%. It learns that many patients never reply to a text, and version 3 adds a call when there's no reply in a day: 88.7%, now live.

Animation: three recommended fixes arrive ranked by how much they cut exceptions, 61%, 18% and 7%. The top one opens and names its action, add a multi-conditional block to improve performance, over the step it changes, Categorize, where 29 exceptions are traced. It's approved, and as Flow Compass applies it the step turns green and its exceptions drop to 11.

Animation: someone asks Flow Compass why infusion exceptions rose this week. Flow Compass answers in plain language: a payer portal changed on Tuesday, and 68% of new exceptions now come from one step, the status check timing out. Below it, the reasoning fills in step by step, each with its source: the run history, the exceptions, and the change log.

“When we build agentic workflows, we're very mindful about how they impact our patients. That level of scrutiny of our flows is vital. It gives us confidence to move quicker, build more, and create more impact for our organization.”

Dr. Todd Beardman

Chief Medical Informatics Officer

“There are business problems where people have sort of given up on a solution. Now I can be presented with that problem and say, ‘I might have a solution for you. Let me go brainstorm with the agent and see what we can do.’”

Jen Hopper

Digital Transformation Strategist

Plan

Monitor

Improve

By default, nothing gets better. Now every flow does.

Today, every improvement is a manual loop. Flow Compass runs it in the background for every flow, so each turn ends where it should: a patient seen sooner, a referral closed, a denial prevented, a nurse with time back.

Read the blog

Questions worth asking

What teams usually want to know first.

What is Flow Compass?

Flow Compass is the system of work for your health system. People, agents, and your existing systems work together to plan, do, monitor, and improve, getting better with every run.

How do I access Flow Compass?

Flow Compass is available now in Flow Studio. Simply open the chat box in the sidebar and start asking. Use conversational, plain language to say what you need, and Flow Compass does the work: planning, testing, monitoring, and recommending what to improve.

Do I need to be technical to use it?

No. If you can explain the work to a colleague, you can use it. Builders still review and approve anything that goes live.

I'm an executive. How would I use this?

Ask the questions you'd usually send to an analyst. What did automation save us this quarter? Which flows are underperforming? How do we compare to peer health systems? Where should we invest next? You get plain-language answers without waiting on a report.

What outcomes and metrics can I track?

Staff hours saved, cost saved, and revenue generated by each flow. Operational rates such as referral completion, care gap closure, and scheduling from outreach campaigns. Flow health, including runs, failures, and where they happen. How much of your contract you've used. You can compare all of it against peer health systems.

Does it get better over time?

Yes, that's the point. Every plan, build, and run adds to what it knows about your organization: your goals, local rules, volumes, and results. Combined with what has worked across the Notable network, its recommendations get sharper with every run.

Who's accountable if it gets something wrong?

Your team makes the final call. Flow Compass flags issues and recommends changes, but only your team can publish a workflow or a change, and Flow Compass keeps an audit trail of everything it does.

Does this replace our EHR?

No. Your EHR is the system of record: it knows what happened. Flow Compass is part of the system of work: it coordinates people, agents, and your existing systems to get the work done.

Where does best-practice knowledge come from?

From a decade of healthcare automation: Notable's builders, delivery, and support teams, plus templates proven in production at other health systems. It keeps growing as those teams add what they learn.

How do you keep patient information safe when a workflow changes?

Every change is tested against real scenarios and edge cases, reviewed for readiness, and approved by your team before it publishes. Guardrails and test suites are built in, and Notable maintains HIPAA, HITRUST CSF, SOC 2 Type II, and ISO 27001 compliance.

Can my builder see all practices or only provisioned ones?

Only the ones they're provisioned for. Flow Compass works within each user's role-based access, so it sees exactly what that person can see.