Contact Center Efficiency

Automate interactions. Elevate experience.

Speed up responses, reduce abandonments, and meet patient expectations with AI Agents for inbound, outbound, and referral workflows.

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Elderly man with a beard speaking on the phone. Digital interface shows voice AI interaction and appointment confirmation with an orthopedic surgeon.

Faster service. Lower costs. AI-powered patient interactions.

Notable redefines contact center efficiency by automating inbound and outbound communication with conversational AI-powered voice and SMS assistants, supported by Intelligent Agents. Reduce call volume, speed up response times, and deliver timely, accurate support—without long hold times or overburdened staff.

Reduce call volume

Deflect patient scheduling and FAQs calls with conversational AI via phone, SMS, and web.

Improve first-call resolution

Resolve patients’ needs on the first call using real-time EHR data for end-to-end support.

Improve speed to answer

Accelerate responses with conversational AI voice and SMS, reducing hold times and drop-offs.

Increase patient satisfaction

Drive loyalty with fast, automated resolutions and proactive outreach that minimize delays.

agent library

AI Agents for contact center efficiency

This collection of AI Agents is designed to optimize healthcare workflows across the contact center, streamlining processes, enhancing patient outcomes, and driving operational excellence.

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Contact Center
AI AGENT

Automates patient interactions for common inquiries, billing support, and scheduling assistance to reduce call volumes.

FLOWS
Bill pay
Scheduling
Inbound request handling
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Referrals Coordinator
AI AGENT

Automates referral management by handling intake, triage, notifications, and specialist scheduling to reduce manual effort.

FLOWS
Specialist scheduling
Triage & matching
Referral status notifications
Referral tracking
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Authorizations
AI AGENT

Submits and statuses prior authorizations, cleans up work queues, and appeals denials.

FLOWS
Appeals management
Authorization status updates
Workqueue cleanup
Prior authorization submission

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why notable

The future of patient communication, powered by AI Agents.

Notable eliminates the back-and-forth between patients and staff by automating what used to be manual, slow, and expensive.

All-in-one AI Platform

Replace third-party IVRs, call tools, and referral systems with a unified platform powered by intelligent agents.

EHR-native automation

Seamlessly integrates into workflows by reading and writing directly to your EHR for real-time updates and fewer errors.

Always-on virtual staff

Our AI agents automatically handle high call volumes, enabling your team to focus on patients with complex needs.

"With Notable, we create a personalized, responsive healthcare journey for each of our patients."
Kristen Guillaume
CIO
4.91%

reduction in call center volume

Building the digital front door on a single platform

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