Your healthcare contact center is costing you more than you know

Explore why the healthcare contact center is misaligned with patient expectations and what you can do about it.

Trevor Jonas

Your healthcare contact center is costing you more than you know

Infographic exploring the true costs of a healthcare contact center

Sources

Zippia

Indeed.com

Zippia

Quality Assurance & Training Connection

Cornell University

Notable original research

Pew Research

HubSpot

Notable Intelligent Scheduling whitepaper

Recent posts

29 Apr

3 min read

How AI and automation can redefine sustainability for AMCs

Recent budget cuts are putting academic medical centers under immense pressure, with potential ripple effects across research, education, and patient care. Learn how AI and intelligent automation can help AMCs build resilient, future-ready systems that sustain their mission for generations to come.

24 Apr

3 min read

How MUSC Health found unexpected revenue opportunities with AI Agents

Academic medical centers are at a crossroads, juggling the pressure to maintain high-quality standards in education, research, and healthcare while also facing tightening margins and funding cuts. MUSC Health is using AI Agents and automation to address these challenges, creating efficiencies across its revenue cycle and driving change for staff and patients alike.

24 Apr

3 min read

It’s a win-win-win: Maximizing healthcare ROI with fee-for-service, value-based care, and automation

By streamlining workflows across care management, revenue cycle, and patient access, automation drives ROI, improves patient outcomes, and strengthens operational resilience both now and in the transition to value-based care.