Assistant
Conversational AI for scheduling, bill pay, patient navigation, and more.
Welcome to the future of patient engagement
Deliver a concierge-level experience for every patient—without extra work for staff.
Unlock the promise of your digital front door
Empower patients to navigate services, find providers, schedule care, and make payments with an AI-powered interface that connects to your EHR.
Help patients navigate services using data from your website, EHR, call scripts and more.
Guide patients through the medication refill process without any phone calls.
Extend Assistant’s functionality with custom plugins
Support additional use cases by building your own plugins with Flow Studio, a no-code development platform.
Find and keep more patients
Remove access barriers by providing a 24/7 self-serve experience.
Reduce contact center costs
Deflect calls from the contact center.
Automate manual work
Eliminate endless back-and-forth phone calls for patients and staff.
The power of LLMs, the simplicity of conversation
Provide digital, concierge-level experiences for every patient—no matter their language
Personalize each interaction and communicate with patients in 150 different languages using text or voice.
Configure in minutes and fully customize for your brand
Customize the look and feel of the Assistant and train it on your organization’s resources through a no-code interface.
%20-%20Light.png)
Personalize patient experiences by connecting your EHR
Empower patients to schedule appointments, pay bills, request medication refills, and more without staff intervention.
Embed into your website, mobile app, and patient portal
Augment your existing digital channels with conversational AI.
%20-%20Light.png)
Uncover exactly what your patients are looking for
Build a deeper understanding of the most common questions and use cases for your website, mobile app, and portal.
Built on a foundation of patient privacy, security, and trust
HIPAA compliant, certified by HITRUST, and built to the highest integrity data protection and privacy standards.
%20-%20Light.png)
