Authorizations

Accelerate prior authorizations without staff intervention

Reduce denials and extend staff capacity by eliminating the manual work associated with prior authorizations.

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$644k

projected write-off and cost-savings within 12 months

“With Notable, we were able to standardize and remove the margin for human error - things as simple as mistakenly faxing to the wrong number. Our process is more accurate and reliable because Notable is following steps coded into an automated workflow.”

Krysten Blanchette

Vice President, Revenue Cycle

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91%

successful prior authorizations

100+

health plans supported

80%

reduction in authorization turnaround time

55%

reduction in write-offs

How it works

Enable digital assistants to complete authorizations on behalf of staff

Automatically determine if an authorization is required

Instantly scan your workqueue and connect with the payer portal to verify authorization requirements.

Auths 1

Submit auto–authorizations through payer portals

Extract authorization information from the EHR and submit the request without the manual work.

Auths 2

Surface authorization status in your EHR

Automate status updates to the patient record and workqueue once verified with the payer portal.

Auths 3
Features

Reduce staff burden by automating prior authorizations

Workqueue cleanup

Instantly go through staff’s worklist to determine if an authorization is required.

Submissions

Submit auto-authorizations to payer portals without staff intervention.

Statusing

Connect with payer portals and automatically surface the authorization status in the EHR.

Authorizations dashboard

Enable root cause analysis and prevention of future denials with powerful insights.

Patient AI

Track feedback in real-time across geographies, demographics and more

Why Notable

The Authorizations difference

Without Notable

Manual workflows, point solutions, and EHRs

With Notable

Automated workflows, powered by AI

Experience

Disjointed

Multiple point solutions stitched together results in a disconnected patient and staff experience.

Integrated

One platform that creates a fluid patient and staff experience across prior authorizations and other patient access workflows.

Communication

Generic

Manual outreach to patients throughout the authorizations process.

Personalized

Automated outreach that prompts patients to schedule care once an authorization is approved.

Analytics

Incomplete

Limited visibility and insights into authorization process, resulting in more denials.

Comprehensive

Deep insights, analytics and root cause analysis that enables staff to get ahead of ever-changing payer rules.

Without Notable

Manual workflows, point solutions, and EHRs

With Notable

Automated workflows, powered by AI

Workflows
Labor-intensive

Heavy reliance on staff and the call center to manually reach out to and schedule patients.

Automated

Patients are either proactively outreached with an option to schedule care or are offered a self-scheduling web experience to book care anywhere, any time.

Experience
Time consuming

Patients must call into a call center to schedule any care or patients forego care completely due to lack of accessibility.

Digital

Online self-scheduling channels allow patients to schedule the care they need without needing to make multiple phone calls.

Adoption
Ineffective

Status quo solutions lack the intelligence to honor provide templates and preferences resulting in distrust towards digital self-scheduling.

Intelligent

Notable assistants monitor and adhere to all provider templates and preferences ensuring that patients only schedule in the appropriate slots within a provider's calendar.

Authorizations is part of Notable's comprehensive intelligent automation platform.

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Explore how other hospitals, health systems, and medical groups use Notable

91%

successful authorizations

74%

digital completion Rate

91%

patient satisfaction

“Notable is much more than a vendor. They are a true partner that complements our mission and vision, which is to improve the health and well-being of the communities we serve. Notable was the first organization that listened to our needs – throughout our initial scoping and implementation discussions, their team would come back to us with new solutions and capabilities that could be readily deployed to solve the challenges unique to our community.”

Carl Selvick, PharmD, MBA, FACHE

Former Senior Director, Clinic Operations
Fort HealthCare
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63%

digital conversion rate

96%

patient satisfaction rating

4

weeks to go-live

“Notable’s configurable platform and iterative approach to implementation enabled us to launch a digital-first check-in experience in just four weeks. On the back end, we have extended the capacity of our human workforce to serve patients, without having to increase staffing – the 96% patient satisfaction rating speaks for itself.”

Michelle McClurg

Vice President, Chief Experience Officer
Reid Health
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2,841

hours saved for NOA and prior authorizations work

98%

NOA success rate

83%

prior authorization success rate

“We have two different EMRs. We have different systems that staff need to interact with on a daily basis, along with following specific rules that vary by payer. With Notable, we were able to standardize and remove the margin for human error - things as simple as mistakenly faxing to the wrong number. Our process is more accurate and reliable because Notable is following steps coded into an automated workflow. There is no guesswork.”

Krysten Blanchette

Vice President, Revenue Cycle
Care New England
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78%

touchless registrations

74%

digital conversion rate

94%

patient satisfaction rating

“Registration is often the first time we’re interacting with patients. We only have one chance to make it an exceptional experience. By creating a touchless system and enabling patients to complete registration at the time and place of their choosing, we can redefine digital patient engagement.”

Lucy Sumner

VP of Revenue Cycle
Austin Regional Clinic
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Automate the work and personalize the patient experience with Notable  

See why 100% of our customers would choose Notable again as their preferred intelligent automation partner.