#5 Dr. Benjamin Schwartz: Focusing on health system culture is a catalyst for change navigation
Dr. Schwartz shares his approach to culture-building at a health system, how he thinks about building vs buying technology, change management in integrating a new health system, and more.
Frequently asked questions
How do health systems govern AI and automation, and manage change with clinicians and staff?
Leading organizations create an AI/automation governance group that includes clinical, operations, IT, compliance, and finance stakeholders. This group prioritizes use cases, approves prompts and flows, defines guardrails and review processes, and oversees testing, rollout, and monitoring. On the change-management side, successful programs pair automation launches with clear communication, pilots with local champions, training for front-line staff, and transparent metrics that demonstrate benefits to clinicians and teams.
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We are always looking for interesting guests for upcoming episodes. If you would like to suggest one, please email us at perspectives@notablehelath.com.