What does Notable's Patient Access automation do?

Notable's Patient Access automation reduces no-shows and wait times, fills schedules, and frees staff with AI that transcribes faxes and documents, powers contact centers, and automates registration and intake. It spans referral, verification, outreach, scheduling, registration, and billing flows.

What results have health systems seen with Notable Access flows?

Documented outcomes include 1,670 FTE hours saved per 10,000 referrals, 83% reduction in referral order turnaround time, 98% accuracy rate, 85% of order transcription completed via automation, 15% of copays collected touchless, 14,000+ no-shows avoided, and $3.3M in annual value at MUSC Health.

How does Notable handle inbound calls in patient access?

Omni-channel voice and SMS agents handle inquiries, scheduling, and billing so contact center staff can focus on the tough calls. Notable supports 24/7 inbound coverage and routes complex cases to humans when needed.

How does Notable reduce no-shows?

Notable combines self scheduling, digital pre-registration, outreach, and prescription pickup flows with timely reminders and rescheduling options. Customer outcomes include up to a 20% decrease in no-shows and over 14,000 no-shows avoided across deployments.

Which patient access flows can be automated with Notable?

Available flows include Referral, Verification, Outreach, Scheduling, Registration, and Billing. Each runs on the Notable AI Platform and integrates bi-directionally with EHRs and payer portals.

Patient Access

Make your health system easier to access for every patient

Reduce no-shows and waits, fill schedules, and free up staff with AI that transcribes faxes and documents, powers your contact center, and automates registration and intake.

Explore Access flows

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Referral

Verification

Outreach

Scheduling

Registration

Billing