Have you heard about Notable Sidekick?

Have you heard about Notable Sidekick?

Healthcare staff today are stretched thinner than ever, juggling manual tasks across workflows such as intake, documentation review, fax labeling, and prior authorization submissions. What if staff had a partner that could handle the heavy lifting, without removing the essential human touch?

If you haven’t met Notable Sidekick, we’d love to introduce you. 

Notable Sidekick is the AI-powered assistant designed to work side-by-side with your team, streamlining even the most complex workflows across your organization. Whether it’s organizing faxes, surfacing insights from call recordings, or preparing clinical packets for prior authorizations, Sidekick reduces administrative load while keeping your staff in the driver’s seat. 

With Sidekick, the possibilities are endless, and efficiency is just the beginning. Here are a few ways your team can leverage Sidekick: 

A smarter approach to the hardest authorizations

Healthcare organizations are using Notable Sidekick to help their teams handle complex prior authorizations. While many automation technologies (including Notable’s AI Platform) can manage the simple, rules-based submissions that don’t require a second glance from staff, Sidekick is built for complex workflows with onerous clinical qualification and documentation needs—the workflows that take up a majority of your authorization staff’s time.

Notable Sidekick thinks and works like a true teammate. It can: 

• Synthesize information from multiple sources, including structured and unstructured EHR data
• Analyze over two years of patient data
• Provide citations of document sources 
• Generate comprehensive clinical packets 
• Allow staff to review and edit the clinical packets without going into the EHR 
• Provide recommendations on how to accurately complete a submission, including responses to payer questions 

Sidekick makes prior authorization submissions quick and easy for any member of your staff to complete. And it’s integrated with major payer portals and the EHR, providing a toggle-free experience. 

Sidekick is already proving to be a valuable new team member for healthcare staff. It reduces the manual review time for prior authorizations to about seven minutes per authorization, meaning that, depending on task complexity, your team can submit authorizations 2-3 times faster. Sidekick also increases clinical accuracy and reduces rework and delays, saving time and costs for your team while ensuring your patients receive the care they need quickly. 

Keeping a human-in-the-loop

Sidekick is a proven example of the human-in-the-loop model, where AI supports, rather than replaces, human decision-making. Keeping a human-in-the-loop helps to build trust, enhance accuracy, and drive real-world impact as the healthcare industry—and your staff—gets more comfortable with AI adoption.

By using a human-in-the-loop model, Sidekick is also able to learn from staff feedback continuously, meaning it’s not just working faster, but also smarter. Staff can give a thumbs up or down on any AI-generated insights, and the system automatically gets better over time.

Sidekick boosts productivity for complex workflows that aren’t ready for full automation, handles edge cases where automation may fall short, and evaluates AI Agent performance to help improve the automated workflows you’ve already deployed. In healthcare contact centers, for example, while AI Voice Agents handle calls and interact with patients, Sidekick can review and analyze call transcripts to produce summaries for human review, allowing staff members to evaluate the AI Agents’ performance and provide feedback to help improve it. By keeping a human-in-the-loop, AI and humans work together to build a more streamlined healthcare experience. 

Supercharge your healthcare operations today

If your organization is still manually handling complex prior authorizations, spending hours indexing faxes, or valuable staff time analyzing call recordings, it’s time to add a Sidekick to your team. 

Want to see Sidekick in action? Contact us to discover how your team can achieve transformational results.