Capture and schedule more referrals with less work for staff
Automatically document all incoming referrals in the EHR and contact patients to schedule their referred care.
78%
touchless registration
"We partnered with Notable because they share our deliberate focus on improving patient, provider, and staff experience and engagement, as well as their expertise in both front-end and back-end workflows to holistically address suboptimal processes, such as patient registration."
Lucy Sumner
VP of Revenue Cycle
97%
patient satisfaction rate
4100+
phone calls eliminated per day
5,833
FTE hours saved for every 10,000 referrals
58%
of referrals completed with automation
Simplify and accelerate the referral process for staff and patients
Continually scan faxes, messages, and portals to identify incoming referrals
Integrate directly with your fax queue to read documents and identify which are appropriate incoming referrals.
Extract referral information from multiple sources and write data back into the EHR
Pull information from faxes using OCR, parse data, and extract key elements for input into your EHR.
Automatically send text and email messages to schedule care
Ensure completion of referred care and improve patient keepage by prompting patients to self-schedule their appointment.
Automate every step of your referral workflow
Process and schedule every incoming referral
Manual workflows, point solutions, and EHRs
Automated workflows, powered by AI
Workflow
Staff can't keep up with the high volume of referral processing and scheduling work.
Digital assistants monitor multiple sources for incoming referrals, enter relevant data into the EHR, and proactively engage patients to schedule referred care.
Communication
Patients miss or delay care due to lack of transparency on the referral status and barriers to scheduling.
Patients are continuously updated throughout the care journey and are presented a digital self-scheduling option once the referral has been approved.
Explore how other hospitals, health systems, and medical groups use Notable
“When we deployed Notable, we didn’t do an ounce of education or marketing to patients about the change in process. We simply sent a text. I was astounded to see 60% of patients were completing the pre-visit intake forms so fast, and I have nothing but confidence this number will continue to rise.”
Susan Tew
“Notable’s intelligent automation platform enables us to utilize data in a meaningful, actionable way. For example, we now have a streamlined way to collect and report patient information, which is typically a major barrier for operationalizing VBC. For so long, our care coordinators were mired in paperwork and data entry. Now, Notable surfaces the right data at the right time to eliminate the many minutes per patient they would normally spend fact-finding in the EHR.”
Dave Henriksen
“Notable is much more than a vendor. They are a true partner that complements our mission and vision, which is to improve the health and well-being of the communities we serve. Notable was the first organization that listened to our needs – throughout our initial scoping and implementation discussions, their team would come back to us with new solutions and capabilities that could be readily deployed to solve the challenges unique to our community.”
Carl Selvick, PharmD, MBA, FACHE
“By leveraging intelligent automation to automate repetitive, manual tasks like care gap outreach, we can develop efficient workflows that can be tailored based on the unique needs of each of our patient populations. Notable gives us the insights we need in order to ensure patients receive the exceptional care they need, right when they need it.”
Mark Thiel
Automate the work and personalize the patient experience with Notable
See why 100% of our customers would choose Notable again as their preferred intelligent automation partner.