Send Upcoming Visit Reminders
Automates voice outreach for upcoming visits to reduce no-shows and keep schedules full.
Est. ROI
1.8x
Go-live
2-3 weeks
Contents
Value overview
This flow protects revenue by executing calls to confirm upcoming visits. It keeps your provider's schedules full so that your staff can focus on care instead of manually calling patients.
Automated MAWV outreach drives self-scheduling, surpasses targets, saves hours
160,000+
MAWV outreaches in 2024
74,878
Staff hours saved (~36 FTE)
445,888
Manual calls avoided
How it works
This flow runs a report of upcoming appointments and triggers automated voice outreach to remind patients of their scheduled visit.
Trigger & Data Ingest
AI Processing
Output / Action
EHR data ingest
Automated job via SFTP sent to Notable with a list of patients, encounters or orders to scrub or with PDF documents that need to be classified or OCRed.
Data extraction/ structuring
Extracting patient, order or encounter information via FHIR or interface messages
Patient Outreach
Voice call, SMS, Email