Access
Speed up responses, eliminate abandonments, and meet patient expectations with AI Agents for inbound and outbound workflows.

Overview
Transform your contact center into an intelligent digital front door. Notable's AI Agents automate the workflows driving 80% of your call volume: scheduling, prescription refills, and clinical questions. We engage patients across voice, SMS, and web to provide immediate help on their preferred channel.
Unlike systems that merely route calls, our agents use deep EHR integration to complete tasks end-to-end and write directly back to the patient record. By handling over thousands of calls simultaneously, we can significantly drop wait times and abandonment rates. For complex issues, the AI can perform a real-time warm handoff, transferring patients to your staff with full context.
This results in a higher first-call resolution, protected margins, and relief from the burnout that drives 30-45% annual staff turnover. Empower your team to focus on high-value patient care.
Call deflection rate
50-70%
FTE workload reduction
15-40%
AWV scheduling rate
>96%
Foundation flows
Build credibility from quick-wins and earn organizational trust.
This set of flows is proven to deliver value quickly through streamlined implementation and data integrations.
Success library
Explore how Notable partners have demonstrated hard ROI taking advantage of foundation flows.

Automated MAWV outreach drives self-scheduling, surpasses targets, saves hours
160,000+
MAWV outreaches in 2024
74,878
Staff hours saved (~36 FTE)
445,888
Manual calls avoided

Faster access for patients with AI-Powered MyChart support
25,000+
Calls handled since launch
57%
Containment rate
$350,000
Projected annual savings



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