Onboard and Schedule New Patients
Welcomes new patients, provides onboarding, and facilitates first-time scheduling using Voice AI agents.
Est. ROI
1.4x
Go-live
2-4 weeks
Contents
Value overview
This flow reduces any early friction for new patients, increasing the new patient scheduling conversion rate and reducing no-show rates. As a result, it can increase patient portal adoption and reduce call volume for new patients.
How it works
This flow ingests a list of new patients to your health system/plan, and completes a welcome call via AI voice call. The AI agent will outreach to the patient, welcoming them to your organization, providing essential onboarding information, and ensuring they have/get their first appointment scheduled.
Trigger & Data Ingest
AI Processing
Output / Action
EHR data ingest
Automated job via SFTP sent to Notable with a list of patients, encounters or orders to scrub or with PDF documents that need to be classified or OCRed.
Data extraction/ structuring
Extracting patient, order or encounter information via FHIR or interface messages
Patient Outreach
Voice call, SMS, Email