Send Referral Status Updates

This flow keeps patients engaged by providing updates on referral status. This stops patients from calling to ask for updates and finding care from out-of-network providers because of long delays, ultimately increasing revenue.

This flow automates outreach to patients to notify them of the status of their recent referral. If the status of the referral is approved, patients will receive a questionnaire to collect information on whether they would like to proceed with the referral