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CONTACT CENTER MANAGEMENT

A new era of healthcare communication

Uplevel your staff’s referral order processing, authorizations, and scheduling productivity with AI ensuring timely care for every patient.

Elderly man talking on a smartphone with overlay graphics showing Voice AI collecting patient inputs and a confirmed medical appointment with Dr. John Stephenson, orthopedic surgeon.

Notable’s Voice AI solves the challenges of healthcare contact centers

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Integrated

Seamless bidirectional integration with EHR and other systems for smooth, automated call handling.

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Instant

Rapid deployment and real-time language understanding in 29 languages for immediate operational impact.

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Intelligent

AI tailored for healthcare delivers personalized, omnichannel support through voice, SMS, email, and web.

Key Capabilities

Reimagine patient communication and contact center efficiency

Empower your contact center with Voice AI to streamline call management, enhance communication, and automate workflows for exceptional operational performance.

Effortless call management

AI-powered agents, automated routing, and proactive notifications streamline call resolution, reduce hold times, and lower inbound call volumes.

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Enhanced patient communication

Engage patients across their preferred channels with personalized, multilingual AI-driven interactions that enhance satisfaction and first-call resolution rates.

Three smartphone screens showing a Spanish voice AI interaction: a chat with messages about scheduling an appointment, a login form with date and last name fields, and a phone dial pad with a waveform and voice command text.

Streamlined workflow automation

Automate administrative tasks like scheduling and billing while flexibly scaling call workflows to meet surging demand and evolving needs.

Flowchart illustrating a Voice AI system connecting pre-visit trigger and patient outreach to pre-visit prep, rescheduling, text outreach, and care recommendations.
WHY notable

The ultimate solution for transforming healthcare contact centers

Our platform delivers simple solutions to help solve complex healthcare challenges, enhance operational efficiency, and improve patient satisfaction.

Unified Automation

Replace fragmented systems with a single, integrated platform that handles scheduling, billing, and care navigation effortlessly.

Healthcare-Specific AI

Built exclusively for healthcare, leveraging industry-specific data and workflows.

Low-Code Customization

Agile deployment allows workflows to be quickly updated or adapted to changing regulations, workflows, or organizational goals.

"With Notable, we create a personalized, responsive healthcare journey for each of our patients."
Kristen Guillaume
CIO
4.91%

reduction in call center volume

Building the digital front door on a single platform

Read case study
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