Finish the job
AI agents resolve requests fully in your EHR—no leftover tasks or manual follow-up.
CONTACT CENTER AI AGENTS
Systemwide orchestration for every patient request
Transform your contact center from a manual triage desk into a true resolution engine. AI agents resolve several requests in one interaction so patients get answers the first time and staff work at the top of their license.
Concrete relief for high-friction workflows
Multi-intent resolution
Handle multiple patient needs—like scheduling, referrals, and refills—in a single conversation, not separate calls.
Every channel covered
Engage patients by voice, SMS, or web. Handle routine needs up front, and make sure complex requests reach the right team the first time.
PURPOSE-BUILT FOR complex healthcare OPERATIONS
Operational support where it makes the biggest impact
Pre-built AI Agents are designed to reduce manual effort, close loops, and deliver reliable results where your contact center sees the most friction and volume.
Contact Center
AI AGENT
Automates patient interactions for common inquiries, billing support, and scheduling assistance to reduce call volumes.
Care Coordinator
AI AGENT
Automates patient follow-ups and pre-discharge preparation to ensure adherence to value-based care guidelines.
Referrals Coordinator
AI AGENT
Automates referral management by handling intake, triage, notifications, and specialist scheduling to reduce manual effort.
Authorizations
AI AGENT
Submits and statuses prior authorizations, cleans up work queues, and appeals denials.
Looking for a better fit?
Let’s build an AI Agent together.
Support every job with tailored AI Agents
Begin with pre-built workflows, then innovate confidently—leveraging AI and data integrations to build exactly what your organization needs with our low-code interface, Flow Builder.
0%
Call abandonment rate. Every call is answered—no wait times, no dropped calls.
24/7
AI Agent coverage. Always-on support so every patient gets answers, any time.
0
Minutes of post-call work. AI Agents document in real time—no admin catch-up for staff.
ESSENTIAL READS
Practical resources to modernize your Contact Center with AI
Product
Empower your IT to build its own workflows with a drag-and-drop interface
Explore Flow Builder
Case study
How MUSC Health avoided 14,500+ no-shows
Read article
WHITE PAPER
Questions to ask of your current tech stack
Learn more
FAQs
Frequently asked questions
Does Notable integrate smoothly with my EHR, payer portals, and other systems?
Yep! Notable integrates deeply with EHRs like Epic, Oracle Health, MEDITECH, and athenahealth, as well as payer portals and other systems. Its AI agents can read and write in both structured and unstructured formats, automating tasks just like a human would. This enables seamless workflows across platforms without disrupting existing systems. Organizations often replace multiple point solutions with Notable to streamline operations and boost efficiency.
How exactly does Notable support healthcare contact centers?
Notable helps healthcare contact centers work smarter by taking care of repetitive tasks like scheduling and patient questions. Our AI agents handle calls, texts, and online chats—so patients get faster answers, and your team can focus on the people who need them most. That means shorter wait times, faster scheduling, and less work for your staff.
How is Notable different from a traditional IVR or phone tree?
Unlike traditional IVRs or phone trees that follow rigid menus and often frustrate patients, Notable uses AI to understand and respond to each patient’s needs in a natural, personalized way. Patients can schedule appointments, get answers, or complete tasks through a simple text or voice interaction—no more button pushing or long hold times. And because Notable connects directly to your EHR and other systems, it can get things done end-to-end, not just route calls. It's like replacing your phone tree with a smart, 24/7 digital team member.
What happens when a request requires a live agent or clinical input?
If AI detects a need for live intervention in affiliate scheduling, the AI Agent can seamlessly transfer patients in real-time without dead ends or callbacks.