Contact Center Efficiency

AI: Over-hyped or just right? 5 focus areas for healthcare

Discover how leading health systems are using AI to drive millions in value by automating high-impact workflows.

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AI Agent spotlight: How the Contact Center AI Agent automates the frontlines

Learn how the Contact Center AI Agent automates high-volume tasks to reduce hold times, ease staff burden, and transform healthcare contact centers into efficient, revenue-generating operations.

How automation improves patient outcomes at scale

Discover how leading health systems are using intelligent automation to reduce delays, close care gaps, and personalize care, resulting in improved patient outcomes at scale without adding headcount.

80% healthcare administrative automation by 2029

Learn about the profound effects automation can have on the healthcare industry, offering not only an opportunity to save costs but also a chance to rehumanize the healthcare experience for both employees and patients.