Insights

Overview

Insights gives teams real-time visibility into how automation is performing—by flow, by agent, and by use case—so they can measure value, pinpoint issues, and decide where to expand next.

Instead of “black box AI,” Notable provides transparent dashboards and auditing down to individual runs.

What Insights Does

• Built-in performance dashboards
  Show volumes, success rates, exceptions, time saved, and financial value by workflow and operational domain.
• Operational observability
  Track where flows are succeeding or failing, what’s being handled touchlessly vs. assistive, and where human review is concentrated.
• Auditability & compliance
  Every decision, data read, and writeback is logged, making it easy to support internal reviews and external audits.

Why It Matters

• Proves value – Lets teams demonstrate FTE capacity created, revenue protected, and write-offs reduced, strengthening internal business cases.
• Guides roadmap – Highlights where new automations will have the most impact and where tuning is needed to improve accuracy or user experience.
• Builds trust – Transparent metrics and logs help clinicians, operators, and compliance teams stay comfortable scaling AI use.

Example Outcomes

• Insights dashboards underpin reported gains such as:
  • 109,000 staff hours unlocked annually across domains
  • 3.3x increase in staff efficiency
  • 18% increase in payments and 13% reduction in no-shows

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