Value Success Library

97.6%

patient satisfaction

Send No-Show Notifications

900+

care gaps closed in 3 months

89%

patient satisfaction

"Care Gap Closure: Chart Scrubbing, Outreach, and Scheduling"

via Voice

56,000

annual outbound calls offloaded

Pre-Procedure Instructions

50,000+

charts reviewed system-wide

95%

accuracy rate

"Care Gap Closure: Chart Scrubbing, Outreach, and Scheduling"

via Forms

356,790

interactions per year managed

Schedule Inbound Visits

17,000+

charts automatically reviews in first year

14.6%

total CGO rate (inc. chart review)

"Care Gap Closure: Chart Scrubbing, Outreach, and Scheduling"

via Forms

164,415

patients outreached via automation

92.4%

patient satisfaction

Send No-Show Notifications

14→3 days

reduction in referral work

Transcribe Inbound Fax Orders

13%

balances collected on first broadcast text message

Outstanding Balance Collection

1,100+

scheduled mammos without staff

5,100+

women completed experience

"Care Gap Closure: Chart Scrubbing, Outreach, and Scheduling"

via Forms

Categorize and Sort Inbound Documents

Pre-Procedure Instructions

NOA Submission

via Fax

HCC Suspecting

Broadcast Patient Messages

Clinical Form Collection

Chart Scrubbing for Payer Care Gap Attestations

via Voice

Schedule Inbound Visits

Schedule Inbound Visits

Send No-Show Notifications

Send Upcoming Visit Reminders

Send No-Show Notifications

Send Upcoming Visit Reminders

Send Upcoming Visit Reminders

Send No-Show Notifications

Send Good Faith Estimates

NOA Submission

via Fax

Send No-Show Notifications

Send No-Show Notifications

Onboard and Schedule New Patients

"Care Gap Closure: Chart Scrubbing, Outreach, and Scheduling"

via Voice

Automated MAWV outreach drives self-scheduling, surpasses targets, saves hours

160,000+

MAWV outreaches in 2024

74,878

Staff hours saved (~36 FTE)

445,888

Manual calls avoided

Send Upcoming Visit Reminders

Faster access for patients with AI-Powered MyChart support

25,000+

Calls handled since launch

57%

Containment rate

$350,000

Projected annual savings

Resolve MyChart Support Issues

New York Area Health System streamlines clinical evidence with Notable’s AI

50,000+

charts reviewed system-wide

4,000+

new care gap closures identified

7%

Care gap closure rate increase

"Care Gap Closure: Chart Scrubbing, Outreach, and Scheduling"

via Voice

Optimizing referral management with AI

85%

order transcription completed via automation

10,000

faxed referrals automatically transcribed

8,000

projected staff hours saved per year

Transcribe Inbound Fax Orders