The Notable blog

How Community Health Network positions AI as a guiding principle

Dr. Patrick McGill, EVP and Chief Transformation Officer at Community Health Network, shares his best practices for successfully deploying AI in his health system to increase patient access, grow patient volumes, and reduce administrative burden.

Hacking healthcare innovation: MUSC and Notable host Flowjam hackathon

May 6, 2025

Hacking healthcare innovation: MUSC and Notable host Flowjam hackathon

Discover how MUSC and Notable empowered clinical, operational, and IT team members to transform healthcare operations during a hands-on hackathon. In just 48 hours, participants built real solutions to improve safety, efficiency, and the patient experience, proving that innovation often starts from within.

AI data security: What healthcare leaders need to know

May 1, 2025

AI data security: What healthcare leaders need to know

How can we ensure AI data security when using Intelligent Agents? Hear from Notable’s data intelligence experts to learn how our AI Agents work, and how we implement AI safeguards to protect patient data.

How AI and automation can redefine sustainability for AMCs

April 29, 2025

How AI and automation can redefine sustainability for AMCs

Recent budget cuts are putting academic medical centers under immense pressure, with potential ripple effects across research, education, and patient care. Learn how AI and intelligent automation can help AMCs build resilient, future-ready systems that sustain their mission for generations to come.

How MUSC Health found unexpected revenue opportunities with AI Agents

April 24, 2025

How MUSC Health found unexpected revenue opportunities with AI Agents

Academic medical centers are at a crossroads, juggling the pressure to maintain high-quality standards in education, research, and healthcare while also facing tightening margins and funding cuts. MUSC Health is using AI Agents and automation to address these challenges, creating efficiencies across its revenue cycle and driving change for staff and patients alike.

It’s a win-win-win: Maximizing healthcare ROI with fee-for-service, value-based care, and automation

April 24, 2025

It’s a win-win-win: Maximizing healthcare ROI with fee-for-service, value-based care, and automation

By streamlining workflows across care management, revenue cycle, and patient access, automation drives ROI, improves patient outcomes, and strengthens operational resilience both now and in the transition to value-based care.

80% healthcare administrative automation by 2029

April 23, 2025

80% healthcare administrative automation by 2029

Learn about the profound effects automation can have on the healthcare industry, offering not only an opportunity to save costs but also a chance to rehumanize the healthcare experience for both employees and patients.

Five steps healthcare IT leaders can take to 10x productivity

April 18, 2025

Five steps healthcare IT leaders can take to 10x productivity

Notable’s engineering leadership shares how healthcare IT leaders can best utilize an AI Agent framework to increase productivity and drive transformation while maintaining complete control over your automation strategy.

AI Agent spotlight: How Intelligent Agents streamline workflows for healthcare payers

April 16, 2025

AI Agent spotlight: How Intelligent Agents streamline workflows for healthcare payers

Discover the transformative role of AI Agents in payer operations. Learn how automating your contact center, HCC coding, authorizations, and referrals can lead to your members getting the right care, at the right time, by the right person.

Seven healthcare tech stack questions every CIO should ask

April 10, 2025

Seven healthcare tech stack questions every CIO should ask

Explore must-ask questions for evaluating your healthcare tech stack and how AI automation can enhance efficiency while reducing reliance on multiple point solutions. This guide helps CIOs assess legacy systems and improve patient care delivery through strategic technology integration.

Rethinking healthcare delivery amid Medicaid policy shifts

April 9, 2025

Rethinking healthcare delivery amid Medicaid policy shifts

As Medicaid faces $80 billion in cuts, hospitals confront difficult choices. Rather than slashing services or maintaining costly labor models, agentic AI offers a viable third path—creating digital workforces that improve patient access while reducing operational costs. Here's how healthcare can transform despite funding challenges.

The future of work in healthcare: How AI Agents are powering healthcare’s next great leap

April 3, 2025

The future of work in healthcare: How AI Agents are powering healthcare’s next great leap

In the second article of this two-part series, we dive behind the scenes of AI Agents, examining the technology, software paradigm shifts, and architectural choices that make AI-powered automation not only possible, but essential for the future of healthcare operations.

The future of work in healthcare: How AI Agents are redefining roles, not replacing them

April 1, 2025

The future of work in healthcare: How AI Agents are redefining roles, not replacing them

AI Agents are transforming healthcare by automating repetitive tasks across revenue cycle, patient access, and clinical workflows—enabling staff to focus on high-value work while improving patient experience. This first article in a two-part series explores how Notable's technology enhances workforce productivity without replacing human roles.

How AI Agents make health systems 10x more productive

March 27, 2025

How AI Agents make health systems 10x more productive

As health IT leaders face an endless backlog of requests, limited resources, and increasing pressure to deliver more with less, Notable’s engineering leadership shares practical tips to transform IT teams from support centers to strategic innovation leaders.

Notable and CityMD announce multi-year partnership to transform patient access with AI and automation

March 19, 2025

Notable and CityMD announce multi-year partnership to transform patient access with AI and automation

Healthcare’s leading AI platform to drive automation at more than 180 CityMD urgent care locations

Here’s everything I learned at health tech’s two biggest conferences of the year

March 13, 2025

Here’s everything I learned at health tech’s two biggest conferences of the year

Dr. Aaron Neinstein shares key insights from HIMSS & ViVE 2025, revealing healthcare's dramatic shift from AI skepticism to urgent adoption as health systems face economic pressures and workforce shortages.

Notable recognized by Forbes as one of America’s Best Startup Employers

March 6, 2025

Notable recognized by Forbes as one of America’s Best Startup Employers

Learn why Notable is one of the 500 startups to make the list and how you can join us in our mission to simplify and optimize healthcare for humanity.

Notable unveils next-generation of Flow Builder, expanding AI-powered automation in healthcare

March 4, 2025

Notable unveils next-generation of Flow Builder, expanding AI-powered automation in healthcare

New updates to Notable’s Flow Builder deliver enhanced scalability, AI-assisted workflow creation, advanced analytics, and expanded automation capabilities, empowering healthcare organizations to streamline operations with AI at an unprecedented scale.

Where the new administration stands on healthcare and AI

February 27, 2025

Where the new administration stands on healthcare and AI

Hear from two leading healthcare experts, Former VA Secretary Dr. David Shulkin, and Dr. Bob Wachter, Chair of Medicine at UCSF, as they deep dive into conversation about how the new administration’s priorities could drive significant shifts in healthcare and AI.

February 24, 2025

Notable takeaways from ViVE 2025

AI took center stage at this year’s conference for digital health decision-makers, with a strong focus on how AI Agents and automation will shape the future of healthcare.

Notable announces new partner program – expanding the network of experts who can drive AI adoption in healthcare

February 14, 2025

Notable announces new partner program – expanding the network of experts who can drive AI adoption in healthcare

The initiative allows third-party developers, consultancies, and software firms to build, monetize, and implement AI solutions using Notable’s Flow Builder, helping clients achieve faster and more scalable automation adoption while unlocking new revenue opportunities

February 3, 2025

AI Agent spotlight: HCC form completion

Learn how accurate risk adjustment leads to optimized reimbursements, better resource allocation, and enhanced patient care in healthcare systems.

How Montage Health reduced referral times from 23 days to two days with AI

January 23, 2025

How Montage Health reduced referral times from 23 days to two days with AI

How Montage Health used AI-powered automation to reduce referral processing time from 23 days to two days, free up clinical staff, and improve patient follow-through.

Reducing administrative burden and physician burnout with AI

January 17, 2025

Reducing administrative burden and physician burnout with AI

AI technology is lowering physician burnout by automating administrative tasks, HCC coding, and care coordination. See the impact on healthcare workforce.

The hidden costs of multiple point solutions

January 15, 2025

The hidden costs of multiple point solutions

Explore the five hidden costs of healthcare point solutions and essential questions to ask before investing in new healthcare technology systems.

The year for platform AI and intelligent agents

January 3, 2025

The year for platform AI and intelligent agents

In 2025, AI in healthcare will go beyond chatbots to drive real impact. Here’s what’s coming—and what leaders need to know to stay ahead.

January 2, 2025

What is an AI Agent anyway?

What exactly are AI Agents, and why are they different from traditional automation? Learn more about how AI Agents are powering a fundamental shift in how healthcare administrative work gets done.

Star ratings are hard—5 ways AI can help

December 20, 2024

Star ratings are hard—5 ways AI can help

Learn how AI and automation can help healthcare organizations boost CMS Star Ratings by improving productivity, streamlining patient engagement, capturing care data, managing incentives, and tracking quality metrics.

7 tips to prepare your healthcare organization for AI in 2025

December 12, 2024

7 tips to prepare your healthcare organization for AI in 2025

As AI reshapes healthcare delivery, organizations need a clear roadmap. Discover seven essential tips from Notable's healthcare leaders to prepare your organization for 2025.

Lessons learned from operating Medicare Advantage Clinics (MACs)

December 6, 2024

Lessons learned from operating Medicare Advantage Clinics (MACs)

Learn how Medicare Advantage Clinics (MACs) can leverage AI and automation to streamline operations, expand patient access, and boost financial performance while delivering superior care.

November 21, 2024

AI Agents for every healthcare function

Explore how healthcare leaders leverage AI Agents to tackle workforce shortages, reduce administrative burdens, and supercharge productivity across every function.

Notable completes SOC 2 compliance report

November 19, 2024

Notable completes SOC 2 compliance report

Notable successfully completed SOC 2 Type 2 compliance, reinforcing our commitment to safeguarding patient information and enhancing trust.

Accelerating quality performance in the real world

November 14, 2024

Accelerating quality performance in the real world

Explore challenges and best practices for using AI and automation to close care gaps, improve outcomes, and advance healthcare quality with real-world examples.

Notable celebrates customers achieving Peak milestones

November 5, 2024

Notable celebrates customers achieving Peak milestones

Explore the 2024 Notable Peak Program award winners, celebrated for their dedication to healthcare transformation. These leaders showcase how effective implementation of AI and automation can enhance patient experience and drive impactful change in healthcare.

Streamlining pre-registration: Lessons from Augusta Health's AI-powered automation journey

October 30, 2024

Streamlining pre-registration: Lessons from Augusta Health's AI-powered automation journey

Hear from Augusta Health on how it transformed a time-consuming patient pre-registration workflow into a streamlined, digital-first approach that benefits both staff and patients — all while keeping their MEDITECH EHR as the source of truth.

3 Ways AI Can Enable Health Systems to Achieve the Quadruple Aim

October 30, 2024

3 Ways AI Can Enable Health Systems to Achieve the Quadruple Aim

Explore three ways AI can help health systems achieve the Quadruple Aim, with insights and examples from real healthcare organizations.

Notable's AI platform now includes Flow Builder

October 24, 2024

Notable's AI platform now includes Flow Builder

Flow Builder is a low-code interface to build, customize, and deploy AI Agents across healthcare workflows to scale productivity and reduce administrative burden.

October 22, 2024

Notable Celebrates 2024 Impact Award Winners

Learn more about the winners of the 2024 Notable Impact Awards. Winners have demonstrated leadership and commitment to transforming healthcare and improving the patient experience through AI and automation.

Under the Hood: Key Insights from Notable’s Technology Leaders

October 22, 2024

Under the Hood: Key Insights from Notable’s Technology Leaders

Learn from Notable’s tech leaders as they share insights on security, change management, and the future of AI-powered solutions.

Best Practices, Automation, and Acceleration: 3 Key Takeaways from Noteworthy 2024

October 10, 2024

Best Practices, Automation, and Acceleration: 3 Key Takeaways from Noteworthy 2024

Explore the key takeaways from Noteworthy 2024, where healthcare leaders and innovators gathered to discuss AI-powered automation's role in transforming work, reducing administrative burdens, and accelerating quality performance across the industry.

Notable achieves Oracle Validated Integration with Oracle Health Expertise for delivering proven, repeatable integration

July 10, 2024

Notable achieves Oracle Validated Integration with Oracle Health Expertise for delivering proven, repeatable integration

The Notable platform enables customers to unify the digital front door on Oracle Health with end-to-end automation that enables customers to engage patients in their care and free up staff capacity

From APIs to RPA, a crash course on building powerful healthcare integrations

June 11, 2024

From APIs to RPA, a crash course on building powerful healthcare integrations

How and when healthcare organizations should use different integration approaches to achieve better outcomes.

Integrating with your EHR: Comparing common data integration methods

June 10, 2024

Integrating with your EHR: Comparing common data integration methods

Pros and cons of APIs, RPA, HL7, and SFTP.

Beacon Health System partners with Notable to improve the patient experience and reduce administrative burden

May 21, 2024

Beacon Health System partners with Notable to improve the patient experience and reduce administrative burden

Notable’s AI platform for healthcare operations will be deployed at Beacon Health System to streamline the process of self-scheduling procedures and tests for patients

Sturdy Health partners with Notable for improved patient experience with an AI-powered digital front door

May 13, 2024

Sturdy Health partners with Notable for improved patient experience with an AI-powered digital front door

Sturdy Health will leverage Notable’s AI platform to personalize the patient care experience further

Demystifying the digital front door: What works (and doesn't) in modern patient engagement

April 30, 2024

Demystifying the digital front door: What works (and doesn't) in modern patient engagement

Learn the do’s and don’ts of building an effective digital front door based learnings from delivering digital experiences to more than 30 million patients.

Community Health Network partners with Notable to increase access and reduce administrative burden

April 8, 2024

Community Health Network partners with Notable to increase access and reduce administrative burden

Notable’s AI platform for healthcare operations will be deployed enterprise-wide at Community Health Network to improve patient loyalty and increase staff efficiency

Crafting an AI strategy in healthcare: A deep dive with Dr. Patrick McGill

April 8, 2024

6 Minutes

Crafting an AI strategy in healthcare: A deep dive with Dr. Patrick McGill

Community Health Network's chief transformation officer talks AI

Aligning for change: Driving quality performance and risk management with AI

March 26, 2024

Aligning for change: Driving quality performance and risk management with AI

How to use AI and automation across your provider and payer organizations to lower the total cost of care and improve patient outcomes.

February 27, 2024

Beyond the logo: The healthcare executive’s guide to creating genuine healthcare technology partnerships

As you head into tradeshow season with ViVE, HIMSS, and Beckers, here are nine practical tips on healthcare technology partnership

How to rethink your Cerner point solution strategy to stay competitive in 2024

February 15, 2024

How to rethink your Cerner point solution strategy to stay competitive in 2024

The point solution approach is ballooning technology spending and creating more work for IT and caregivers (not less). It’s time for a change.

Best practices for building an AI-powered digital front door in healthcare

January 31, 2024

3 Minutes

Best practices for building an AI-powered digital front door in healthcare

Integrating AI into your patient engagement strategy is now a necessity

Modernizing your digital front door to serve both patients and staff

January 25, 2024

Modernizing your digital front door to serve both patients and staff

Healthcare executives share their experiences from building AI-powered digital front doors that benefits patients, caregivers, and support staff.

Using AI to drive value: Our 2023 year in review

January 23, 2024

Using AI to drive value: Our 2023 year in review

Reflections on 2023 and a look ahead to 2024

How to build an AI-powered digital front door

December 12, 2023

48 minutes

How to build an AI-powered digital front door

Our commitment to patient safety, trust, and responsible healthcare technology

November 29, 2023

3 Minutes

Our commitment to patient safety, trust, and responsible healthcare technology

Understand Notable's six core principles

Two years later—what one hospital on Cerner learned from automating intake, registration, authorizations and more

November 28, 2023

32 minutes

Two years later—what one hospital on Cerner learned from automating intake, registration, authorizations and more

North Kansas City Hospital shares learnings from 2 years of automation

Health systems and executives receive recognition for their notable impact on health care in 2023

October 30, 2023

Health systems and executives receive recognition for their notable impact on health care in 2023

The Notable Impact Awards spotlight the health systems and leaders who are driving technology-led transformation and generating measurable outcomes

What's top of mind for healthcare executives now?

October 18, 2023

6 minutes

What's top of mind for healthcare executives now?

Get insights from Noteworthy 2023

Chatbots vs conversational AI - what’s the difference?

September 28, 2023

30 minutes

Chatbots vs conversational AI - what’s the difference?

Learn the difference and why chatbots are insufficient for the patient access and scheduling complexities of healthcare

Conversational AI for healthcare is a significant step beyond the chatbot, here’s why

September 19, 2023

Conversational AI for healthcare is a significant step beyond the chatbot, here’s why

Understand the technology that’s driving the future of patient engagement

Introducing Notable Assistant, a ChatGPT-like innovation that patients can use to manage everything from appointment scheduling to bill payments

September 12, 2023

Introducing Notable Assistant, a ChatGPT-like innovation that patients can use to manage everything from appointment scheduling to bill payments

A deep dive into machine learning in healthcare

August 18, 2023

A deep dive into machine learning in healthcare

Why it matters and tips for getting started

From bottleneck to breakthrough: three steps to transform patient access with contact center automation

July 19, 2023

From bottleneck to breakthrough: three steps to transform patient access with contact center automation

How to scale back an overreliance on the contact center

Unlocking the potential of AI in transforming patient access and staff engagement

July 12, 2023

53 minutes

Unlocking the potential of AI in transforming patient access and staff engagement

Separate hype from reality when it comes to AI, ChatGPT, and large language models (LLMs) in healthcare

Your healthcare contact center is costing you more than you know

July 6, 2023

Your healthcare contact center is costing you more than you know

Get on the path to a re-imagined contact center

AI and patient scheduling software: addressing common misconceptions

June 19, 2023

AI and patient scheduling software: addressing common misconceptions

Put your health system on a path to accelerated patient acquisition and keepage

The intelligent front door: how AI is modernizing the call center

June 5, 2023

40 minutes

The intelligent front door: how AI is modernizing the call center

How leading health systems are reducing the need for calls by over 50%

Why outbound scheduling is one of the best tools to prevent patient leakage

June 1, 2023

3 Minutes

Why outbound scheduling is one of the best tools to prevent patient leakage

It’s past time to hang up the phone for scheduling

Gillette Children’s Deploys Notable’s Patient AI System-Wide to Transform Access to Specialty Care for Children and Their Families

May 23, 2023

Gillette Children’s Deploys Notable’s Patient AI System-Wide to Transform Access to Specialty Care for Children and Their Families

Patient scheduling: why it’s time to hang up the phone and embrace digital solutions

May 5, 2023

Patient scheduling: why it’s time to hang up the phone and embrace digital solutions

A new survey unpacks the scheduling disconnect between patients and providers

St. Johns Medical Group enhances the patient experience with intelligent automation

May 3, 2023

St. Johns Medical Group enhances the patient experience with intelligent automation

Re-establishing the human-to-human connection

Behind the data: How overreliance on staff for scheduling is hurting revenue and retention

May 3, 2023

45 minutes

Behind the data: How overreliance on staff for scheduling is hurting revenue and retention

Carle Falk discusses a survey of 25 patient access leaders on the current state of patient scheduling and how to move to a post-call center world.

Large language models in healthcare: transforming the industry with AI-driven solutions

April 28, 2023

8 minutes

Large language models in healthcare: transforming the industry with AI-driven solutions

Unpacking the power of LLMs

Separating hype from reality: a buying guide for AI technology in healthcare

April 17, 2023

Separating hype from reality: a buying guide for AI technology in healthcare

How to sift through the hype and achieve real results

Large language models help usher in a new era of personalized healthcare

April 13, 2023

Large language models help usher in a new era of personalized healthcare

Patient AI makes personalization at scale a reality in healthcare

Notable launches Patient AI, the world’s first use of large language models and GPT to bring personalization at scale to healthcare

April 13, 2023

Notable launches Patient AI, the world’s first use of large language models and GPT to bring personalization at scale to healthcare

Marshfield Clinic Health System and Notable Announce System-Wide Deployment of Intelligent Automation to Transform Patient and Staff Engagement

March 27, 2023

Marshfield Clinic Health System and Notable Announce System-Wide Deployment of Intelligent Automation to Transform Patient and Staff Engagement

Notable and Cerner EHR: moving toward a more interoperable future

March 24, 2023

Notable and Cerner EHR: moving toward a more interoperable future

Further accelerating value for Cerner customers

Why patient financial clearance must evolve - and how to do it

March 21, 2023

45 minutes

Why patient financial clearance must evolve - and how to do it

Create a seamless patient financial experience

Healthcare’s workforce challenges - how we got here and the path forward

March 16, 2023

Healthcare’s workforce challenges - how we got here and the path forward

Finding the antidote to what ails healthcare

The healthcare revenue cycle of the future

February 23, 2023

The healthcare revenue cycle of the future

Build for the future while tackling today’s challenges

Enhancing revenue capture while driving digital engagement

February 15, 2023

Enhancing revenue capture while driving digital engagement

Develop a comprehensive patient access strategy

These are the revenue cycle management trends to watch

February 9, 2023

6 minutes

These are the revenue cycle management trends to watch

Reimagine your revenue cycle for 2023 and beyond

Evaluating intelligent automation as a front-end revenue cycle solution

January 23, 2023

Evaluating intelligent automation as a front-end revenue cycle solution

A six point checklist

Reimagining your RCM strategy in 2023 with intelligent automation

January 10, 2023

45:58

Reimagining your RCM strategy in 2023 with intelligent automation

Insights and lessons learned in using intelligent automation to improve revenue cycle performance

Four healthcare revenue cycle management myths debunked

January 9, 2023

Four healthcare revenue cycle management myths debunked

Separate myth from fact in your revenue cycle

Exiting the healthcare labor crisis: Measures to assess the value of automation

December 20, 2022

6 minutes

Exiting the healthcare labor crisis: Measures to assess the value of automation

Measuring the value of any automation investment is essential

Three executives on driving strategic growth without hiring more staff

December 9, 2022

Three executives on driving strategic growth without hiring more staff

Despite financial challenges, these executives are driving growth

Notable Perspectives: We can no longer meet patient demand without digital, self-serve tools

December 9, 2022

Notable Perspectives: We can no longer meet patient demand without digital, self-serve tools

When demand outpaces supply, matching to the right resources is essential

Beyond compliance: Creating secure and delightful experiences for everyone

December 1, 2022

Beyond compliance: Creating secure and delightful experiences for everyone

Going above and beyond for security and accessibility

November 16, 2022

22 minutes

Rethinking digital engagement

Head of Research Carle Falk presents what patients really expect from digital engagement

What patients really want from healthcare

November 14, 2022

7 minutes

What patients really want from healthcare

An analysis of Notable’s original research

Notable Survey: 61% of Patients Skip Medical Appointments Due to Scheduling Hassles

November 14, 2022

Notable Survey: 61% of Patients Skip Medical Appointments Due to Scheduling Hassles

New research shows that patient portals fail to meaningfully expand access to care

5 noteworthy insights to help health organizations thrive in 2023 and beyond

November 3, 2022

8 minutes

5 noteworthy insights to help health organizations thrive in 2023 and beyond

Turning the challenges of today into the opportunities of tomorrow

Caregiver burnout is our biggest challenge

October 17, 2022

Caregiver burnout is our biggest challenge

Toby Cosgrove shares his views on healthcare's most pressing challenges

How intelligent automation can reduce call volumes and increase patient satisfaction

October 12, 2022

3 min read

How intelligent automation can reduce call volumes and increase patient satisfaction

Explore how to empower call center staff to better serve their patients – while increasing capacity

How Reid Health decreased their no-shows by 8%

October 11, 2022

How Reid Health decreased their no-shows by 8%

Learn how Reid dedicated their resources to serving more patients without adding work for caregivers

Transforming how patients access care with AI-powered intake

September 30, 2022