The Notable blog

Beyond compliance: Creating secure and delightful experiences for everyone

Going above and beyond for security and accessibility

November 16, 2022

22 minutes

Rethinking digital engagement

Head of Research Carle Falk presents what patients really expect from digital engagement

What patients really want from healthcare

November 14, 2022

7 minutes

What patients really want from healthcare

An analysis of Notable’s original research

Notable Survey: 61% of Patients Skip Medical Appointments Due to Scheduling Hassles

November 14, 2022

Notable Survey: 61% of Patients Skip Medical Appointments Due to Scheduling Hassles

New research shows that patient portals fail to meaningfully expand access to care

5 noteworthy insights to help health organizations thrive in 2023 and beyond

November 3, 2022

8 minutes

5 noteworthy insights to help health organizations thrive in 2023 and beyond

Turning the challenges of today into the opportunities of tomorrow

Caregiver burnout is our biggest challenge

October 17, 2022

Caregiver burnout is our biggest challenge

Toby Cosgrove shares his views on healthcare's most pressing challenges

How intelligent automation can reduce call volumes and increase patient satisfaction

October 12, 2022

3 min read

How intelligent automation can reduce call volumes and increase patient satisfaction

Explore how to empower call center staff to better serve their patients – while increasing capacity

How Reid Health decreased their no-shows by 8%

October 11, 2022

How Reid Health decreased their no-shows by 8%

Learn how Reid dedicated their resources to serving more patients without adding work for caregivers

Transforming how patients access care with AI-powered intake

September 30, 2022

Transforming how patients access care with AI-powered intake

Patient intake can be a strategic lever for organizations to earn patient loyalty and transform revenue cycle performance

Life at Notable with Wylie Barker, Operations

September 26, 2022

Life at Notable with Wylie Barker, Operations

Meet Wylie, an Operations Manager building the playbooks for successful implementations

The hidden costs of building digital engagement tools

September 13, 2022

5 minutes

The hidden costs of building digital engagement tools

How to evaluate the potential costs associated with building a digital engagement solution

What healthcare gets wrong about digital transformation

September 12, 2022

What healthcare gets wrong about digital transformation

Lessons learned from working with hundreds of healthcare providers

Life at Notable with Samuel Kenney, Engineering

August 30, 2022

Life at Notable with Samuel Kenney, Engineering

Meet Samuel, an engineer writing software that solves real-world problems for patients

Can you afford not to automate registration?

August 8, 2022

6 minutes

Can you afford not to automate registration?

The revenue cycle is full of complexities, but automating registration can have far-reaching impact

Nurturing a culture to transform an industry

August 5, 2022

Nurturing a culture to transform an industry

These are the core values we cultivate in ourselves and our team

Life at Notable Employee Spotlight with Adam Smith, Engineering

July 28, 2022

Life at Notable Employee Spotlight with Adam Smith, Engineering

Meet Adam, an engineer on the scheduling team creating secure and delightful experiences

Safety in recruiting: Keeping candidate information safe

July 19, 2022

Safety in recruiting: Keeping candidate information safe

Has someone from Notable reached out to you? Learn how to verify whether it's really us.

July 18, 2022

Why two-way messaging is dead on arrival for healthcare

Learn why two-way messaging isn't a seamless experience for patients or staff

Life at Notable Employee Spotlight with Bri Buch, Solutions

June 7, 2022

7 minutes

Life at Notable Employee Spotlight with Bri Buch, Solutions

Meet Bri, a Solutions lead solving thorny technical problems to overcome barriers to care

Notable’s State of Automation Analysis 2022, Part 1

May 30, 2022

9 minutes

Notable’s State of Automation Analysis 2022, Part 1

Combating the complexity of healthcare workflows is urgent as staff burn out and patients suffer

Notable recognized by Modern Healthcare as a Best Place to Work

May 23, 2022

1 minute

Notable recognized by Modern Healthcare as a Best Place to Work

This research-driven program identified Notable as a top place to work in healthcare

Is your organization ready for intelligent automation?

May 18, 2022

5 minutes

Is your organization ready for intelligent automation?

How Reid Health assessed their intelligent automation readiness

MUSC: Retaining patients and empowering staff through automation

April 20, 2022

MUSC: Retaining patients and empowering staff through automation

Watch this video to learn how MUSC uses Notable to reduce hassles and headaches for patients and staff

Take Note: Advancing population health through care gap closure

April 18, 2022

16 minutes

Take Note: Advancing population health through care gap closure

Learn how Castell overcame the capacity crisis to improve patient outcomes

Notable in the News: Muthu Alagappan on Fox News, KTVU, Friday, February 25

April 18, 2022

Notable in the News: Muthu Alagappan on Fox News, KTVU, Friday, February 25

Eliminating the administrative burden of healthcare to combat burnout

Advancing population health through intelligent care gap closure

March 24, 2022

55 minutes

Advancing population health through intelligent care gap closure

Learn how intelligent automation is key to implementing value-based care effectively while driving growth

Take Note: Using intelligent automation to improve population health outcomes

March 1, 2022

15 minutes

Take Note: Using intelligent automation to improve population health outcomes

Watch for insights from Notable, Commonspirit, and Lowell on automating population health

Accelerating primary care’s strategic role in patient engagement and retention

February 22, 2022

30 minutes

Accelerating primary care’s strategic role in patient engagement and retention

Mark Thiel discusses Thedacare's patient engagement strategy

Using intelligent automation for digital patient intake engages patients and supports staff

February 18, 2022

7 minutes

Using intelligent automation for digital patient intake engages patients and supports staff

Patient and staff experience aren't in competition — design solutions that help both

Take Note: How intelligent automation increases patient access

February 16, 2022

17 minutes

Take Note: How intelligent automation increases patient access

Watch how Intermountain uses Notable to reduce friction for patients

Simultaneously advancing patient and staff engagement through intelligent automation

January 24, 2022

53 minutes

Simultaneously advancing patient and staff engagement through intelligent automation

To meet the dual mandate of improving patient and staff experience, Fort Healthcare chose to use intelligent automation

Five actions to take to end the call center as we know it

December 17, 2021

9 minutes

Five actions to take to end the call center as we know it

Industry leaders at the first Digital Transformation Council tackle the question: what would it take to end the call center?

MUSC Health and Notable partner to transform the patient experience

December 7, 2021

MUSC Health and Notable partner to transform the patient experience

MUSC, a champion for innovation, partners with Notable on the journey to digital transformation

Dr. Toby Cosgrove, Former Cleveland Clinic CEO, Joins Notable as Strategic Advisor

November 24, 2021

1 minute

Dr. Toby Cosgrove, Former Cleveland Clinic CEO, Joins Notable as Strategic Advisor

A note from CEO Pranay Kapadia on this new addition to the Notable team

Intelligent automation: The prescription for what ails healthcare

November 3, 2021

Intelligent automation: The prescription for what ails healthcare

How did we get to our $100 million Series B, and what's next?

Notable Raises Series B to Expand Intelligent Automation in Healthcare

November 3, 2021

Notable Raises Series B to Expand Intelligent Automation in Healthcare

Notable receives $100 million to accelerate the digital transformation of healthcare

Top questions on call center automation, answered.

November 2, 2021

6 minutes

Top questions on call center automation, answered.

Eliminate 700+ calls annually per provider

Intelligent automation is a healthcare CIO’s secret weapon. Here's why.

June 10, 2021

Intelligent automation is a healthcare CIO’s secret weapon. Here's why.

Sustainably support immediate goals, while driving longer term outcomes

Telehealth 2.0: Using automation to unify the patient experience

May 3, 2021

Telehealth 2.0: Using automation to unify the patient experience

Engage patients before, during, and after visits

Supplementing reactive patient intake with proactive patient outreach

April 13, 2021

Supplementing reactive patient intake with proactive patient outreach

Learn how to create a more proactive digital front door with 2 key strategies

Augmenting AI: How RPA solves healthcare problems from the front desk to the back office

April 6, 2021

Augmenting AI: How RPA solves healthcare problems from the front desk to the back office

For AI to be effective, it needs to know both what to do (intelligence) and how to do it (integration)

Intelligent automation: The secret to combating health inequities

March 22, 2021

5 minutes

Intelligent automation: The secret to combating health inequities

Level the playing field and combat bias while caring for minority populations

Enhancing digital intake through patient-centered design

February 26, 2021

Enhancing digital intake through patient-centered design

75% of consumers want the same experience in healthcare that they get from other industries

Reimagining today’s digital front door for evolving patient expectations

February 23, 2021

Reimagining today’s digital front door for evolving patient expectations

Match the convenience and ease of access offered by other industries

Intelligent automation is the key to unlocking the value of legacy EHR systems

January 5, 2021

Intelligent automation is the key to unlocking the value of legacy EHR systems

Drive meaningful change to patient experience and the bottom line in a matter of months, not years

Intelligent automation gives health systems an edge

December 12, 2020

Intelligent automation gives health systems an edge

Now is our opportunity to define new ways of identifying and engaging patients in need of care

3 strategies for surviving the new normal

November 20, 2020

3 strategies for surviving the new normal

To keep up, healthcare providers must make years worth of improvement over months

Optimizing telehealth visits in a post-COVID-19 era

November 18, 2020